Imagine asking a crowded bus or the waiting room at the DMV for advice on finding a doctor.
The example isn’t completely ridiculous: Sixty percent of healthcare consumers consult online reviews before choosing a physician. It is a testament to the importance of positive online reviews—whether or not they are qualified.
The free webinar, “Journey to excellence: Online health-care reputation management,” which airs June 29 from 12 p.m.-1 p.m. CT, addresses important issues of reputation management on sites like Yelp, Healthgrades, Vitals, Facebook and more.
Carilion Clinic’s Vice President, Marketing and Communications Mike Dame and Senior Advisor, Reputation Management Chris Turnbull share their reputation-management expertise in this webinar and explain how Carilion drives operational change and consumer engagement through their reputation-management program.
Don’t fall victim to a disgruntled patient’s review. Learn to amplify your satisfied customers’ voices and minimize those of your critics in this free, hour-long webinar.
Sign up here.from Ragan.com http://ift.tt/1UjxKEl via web video marketing
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